Canon Printer – Windows XP SP2 compatibility patch
Requirements
Windows XP SP2 & a Canon MPC190 or MPC200
Applies to:
Windows XP with SP2 installed
File Size
0.2MB
Author/Supplier
Canon
File Name
mp4x0tMPSxpsp2.EXE
Description
Here’s an unhappy story that, fingers crossed, ought to have a happy ending. After installing Windows XP Service Pack 2, you may find that your Canon printer no longer works. You may get the following errors:
”Multipass: unable to communicate with gizmo. start MPService from the Services Applet…”
”Print Job Failed: The print job failed to complete. Reason: Unable to communicate with gizmo…” [Note: the print job may have actually done!]
”Server Busy: The action cannot be done because the other program is busy…” [You press Switch or Retry & the error reappears].
Canon give this answer: ‘The MPC190 & MPC200 application, in its original form, is incompatible with Windows XP Service Pack 2′. Regrettably, that doesn’t say much about why it happens – the underlying cause lies with the way Windows XP SP2 blocks ports. In other words, the enhanced security of Windows XP SP2 stops it speaking to positive Canon printers, namely the MPC190 & MPC200. Looking over the error messages above, you may be able to guess it is a communication issue, but you would hard pressed to realise it was due to a newly blocked port.
The nice news is that Canon have a patch, it is tiny & all reports show that it is effective. It is also small – the way a patch ought to be.
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